Forward Deployed Engineer - Truelogic Software

About Truelogic

At Truelogic we are a leading provider of nearshore staff augmentation services headquartered in New York. For over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals.

Our team of 600+ highly skilled tech professionals, based in Latin America, drives digital disruption by partnering with U.S. companies on their most impactful projects. Whether collaborating with Fortune 500 giants or scaling startups, we deliver results that make a difference.

By applying for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations. We aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future.

Job Summary

We are looking for a Forward Deployed Engineer to work directly with customers to design, build, and deploy production-ready AI solutions. This role combines software engineering, solution design, and customer-facing execution, with a strong focus on turning real customer needs into working systems that deliver measurable value.

What you will do

• Partner with customers to understand workflows, technical environments, and success criteria

• Support pre-sales discovery and technical solution shaping

• Design and prototype AI-native applications and agents

• Build and deploy production-ready systems

• Integrate with APIs, enterprise systems, and customer environments

• Troubleshoot issues and unblock adoption

• Translate business needs into executable technical solutions

• Identify product gaps and edge cases from customer work

• Collaborate with product and engineering teams to feed back implementation insights

• Build trust with both technical and non-technical stakeholders

What we’re looking for

• Strong software engineering background with experience shipping production systems

• Experience in customer-facing technical roles such as forward deployed engineering, solutions engineering, implementation engineering, or similar

• Hands-on experience building AI-native applications, agents, or LLM-powered systems

• Strong understanding of APIs, modern application architectures, and enterprise integrations

• Ability to evaluate technical feasibility and communicate tradeoffs clearly

• Comfort operating in ambiguous and fast-moving environments

• Strong communication skills with technical and non-technical stakeholders

• High ownership and focus on customer outcomes

It would be great if you also have

• Experience supporting enterprise sales cycles with live prototypes or proofs of value

• Experience influencing product direction through customer-facing work

• Familiarity with agent frameworks, prompt engineering, or AI orchestration patterns

• Background in startups or high-growth environments

• Experience working across both pre-sale and post-sale phases of customer delivery

What We Offer

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