Developer Relations Engineer

About us

Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.

We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.

Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.

What you’ll do

• Write the playbook for onboarding and educating customers onto Sierra – both the Agent SDK and Agent Studio, our no-code platform.

• Lead the creation and execution of developer training and enablement programs.

• Build content that scales — including technical documentation, educational videos, onboarding paths, and sample repositories for SDK adoption.

• Develop and deploy AI Agents as an Agent Software Engineer, building the knowledge to become a world-leading expert on agent development.

• Work with our marketing teams to publish developer case studies and success stories to inspire and connect our growing technical community.

• One important aspect of this role is presenting educational content to customers, both live and on video. If you have recordings of any presentations you've given in the past, add links to one or two of your favorites here.

What you'll bring

• Passion for helping customers across small and large enterprises learn to build exceptional AI Agents.

• Degree in Computer Science or related field, or equivalent professional experience.

• 4+ years of experience in hands-on software development of highly technical products or developer relations roles.

• Excellent written and verbal communication skills and a desire to apply them in hands-on training sessions.

• Desire, excitement, and enthusiasm for building an in-person, global community around developing AI Agents.

• Strong technical skills and familiarity with modern software development — especially developer tooling, SDKs, and APIs.

• Demonstrated experience in designing and executing technical training, certification, or community initiatives.

Even better...

• Previous experience developing agents using open source tools like LangGraph or interacting with MCP servers.

• Familiarity with agent platforms, developer communities, or early-stage developer product ecosystems.

• Proficiency with TypeScript, and comfort with writing code in collaboration with agents like Claude, Codex or Cursor

• Experience collaborating across product, engineering, and go-to-market teams to launch strategic initiatives.

Our values

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