GTM Operations, Pricing

Sierra

On-siteFull-time
Location
London
Level
Mid level
Category
Operations
Salary
£135K – £185K / year
Posted
Sep 14, 2026 (1 month ago)

About the job

About us

Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.

We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.

Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.

What you’ll do

We're looking for a pricing strategist to join our GTM operations team. You'll work with our sales team to develop and deliver pricing proposals and ROI case studies for customers, and to help them execute deals. You'll also collaborate with product, marketing, and operations teams to define our overall pricing and packaging strategy.

What you’ll bring

  • 4+ years of experience in consulting, banking, strategy, or business operations. Startup experience in a similar GTM operations role, specifically SaaS pricing, sales, marketing, and operations strongly preferred.

  • Experience negotiating complex customer partnerships

  • Familiarity with navigating sales cycles

  • Strong understanding of developing GTM operations using data-driven decision-making

  • Degree in Business Administration, Finance, or related field, or equivalent professional experience

Even better…

  • Experience in partnerships, business development, and value engineering roles

  • Familiarity with AI or conversational AI technologies

  • Previous 0-1 startup or fast-paced high-growth environment experience

Our values

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This is a preview. The full description is on Sierra's careers page, linked from the Apply button.