Enterprise Sales Engineer (APAC)

About us

Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.

We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.

Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.

What you'll do

• GTM technical expert: Design and demo Sierra’s incredible Agent product, offering technical solutions to solve for our customer’s needs, and answering technical questions about our solutions.

• Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy.

• Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution.

What you'll bring

• 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales.

• Past experience in demo building, and presenting, and working with customers or clients in the GTM function.

• Experience in relationship-building with potential customers, including executives and technical leaders.

• Experience in leading the sales process with Enterprise customers.

• Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience

• Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience.

Even better...

• AI-related experience (or experience in a similarly modern and highly technical industry).

• Experience translating code, technical logic and user requirements to product and engineering requirements.

Our values

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