eCommerce Account Manager

Position Type: Full-time

Location: Philippines (Remote)

Schedule: 8:30 AM - 5:00 PM EST, Monday-Friday

About the Company

Our client is a U.S.-based manufacturer with decades of experience in the pest management industry. Specializing in glue-based technologies, they offer a comprehensive range of non-toxic, science-backed solutions for controlling rodents, insects, and other pests in residential, commercial, and agricultural settings. Their portfolio includes professional-grade traps, insect monitoring systems, and integrated pest management (IPM) tools trusted in over 70 countries. Committed to quality and innovation, all products are proudly made in the USA, supporting a mission to deliver effective, environmentally responsible pest control solutions.

About the Role

The Account Manager will be responsible for managing multiple brands across various eCommerce platforms, with a particular emphasis on Lowes.com, Home Depot.com, Zorro, Target.com, and Walmart.

This individual will collaborate with the sales team to ensure that retail partners have updated content on their websites while also aligning promotional activities with the overall eCommerce sales strategy. In addition, they will optimize online content using SEO knowledge and interpret key eCommerce metrics to make data-driven decisions. For the Walmart account, this role will also focus on in-store items, utilizing Walmart's Retail Link and Supplier One systems for reporting, item setup, issue resolution, trend analysis, and inventory management.

Responsibilities

• Learn and understand various eCommerce websites, including Lowes.com, Home Depot.com, Zorro, Target.com, and Walmart's Retail Link and Supplier One systems.

• Act as an account manager for eCommerce platforms, especially Lowes.com, Home Depot.com, Zorro, Target.com, and Walmart (for both online and in-store items).

• Collaborate with the sales team to ensure retail partners have updated images, videos, and sales copy on their websites.

• Assist in managing inventory demands to meet customer needs.

• Ensure promotional calendars align with the overall eCommerce sales strategy.

• Maintain a high level of proficiency in English (written and verbal).

• Pay close attention to detail to ensure accuracy and quality.

• Demonstrate a quick learning ability to adapt to changing business environments.

• Utilize problem-solving skills to address challenges and find solutions.

• Apply SEO knowledge to optimize online content.

• Understand and interpret key eCommerce metrics to make data-driven decisions.

• Generate weekly reports using Walmart's Retail Link and Supplier One systems.

• Handle item setup and issue resolution within Walmart's systems for in-store products.

• Conduct trend analysis for Walmart in-store items.

• Manage inventory within Walmart's Retail Link and Supplier One systems.

Results

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